Effective: October 13, 2026
Plain summary, which is not the contract but is what it means. MyPlann helps you work out how long your household could manage in an emergency and what runs out first. It is a planning tool, not emergency or medical advice. Your data is yours, it lives in a database of its own, and you can have it deleted. If we approve your household as an early adopter, your Plus plan, our top tier, is free for life.
These terms cover both www.myplann.com (the "Site") and the MyPlann application at login.myplann.com (the "Service"). By using either, you agree to them. If you don't agree, please don't use them. We may update these terms; if a change matters, we will tell account holders by email rather than quietly changing the date.
MyPlann is a household preparedness planner. You tell it who lives with you and what you have on hand, and it estimates how many days your household could manage in a given scenario and which supply would run out first. It produces estimates from the information you give it.
MyPlann is not an emergency service, a medical service, or professional advice of any kind. It cannot summon help, it does not monitor anything, and it will not know if something is wrong. In an emergency, contact the emergency services.
MyPlann lets you record medications so it can tell you how many days of supply you have. That is a counting exercise and nothing more. MyPlann does not give medical advice, does not check doses, does not know about interactions, and must never be used to decide whether to take, skip, change or stop a medication.
Never delay or change medical care because of anything MyPlann shows you. Talk to your doctor or pharmacist. Where a scenario mentions a medicine or a protective measure, it is describing general public-health guidance, not instructions for you or your household.
An account belongs to one household. You sign in with a household key, your email address and a password. When your household is first set up you receive a temporary password by email and are required to choose your own the first time you sign in.
You are responsible for keeping your password to yourself and for anyone you choose to share access with, since they will be able to see everything in your household, including medical information. Tell us promptly if you think someone else has your credentials.
You must be at least 18 to hold an account. You may record children as members of your household; that information is entered by you, not by them.
There is a free tier, and paid tiers billed monthly. There is no contract and no minimum term: you can cancel at any time and the plan runs to the end of the period you have paid for. Prices are shown on the pricing page. If we change the price of a paid tier, we will tell existing subscribers before it takes effect.
If a payment fails. We will email you, and your access carries on for 10 days while you put it right. If the payment is still outstanding after 10 days, your household moves to the free tier: you can still sign in and nothing you have entered is deleted, but the paid features stop until you pay again. A household holding an early adopter grant keeps its Plus plan instead, as set out below.
Early adopter places are granted, not automatic. If we approve your household as an early adopter, your Plus plan, our top tier, is free for life. Signing up or joining a waiting list does not by itself create the grant; approving your household does. Specifically, and this is the whole of the promise:
It covers Plus as it grows, including the Plus features still marked Coming on the pricing page. Any paid tier we add above Plus is sold to early adopters at the ordinary price.
The one exception: a household banned for breaking these terms (see Acceptable Use) loses its grant.
Everything you enter stays yours. You give us only the permission we need to run the service for you: to store it, process it, and show it back to you. We do not sell it, we do not use it to advertise to you, and we do not use one household's data for anything other than that household, except as anonymous aggregates that cannot identify you or your home. How we handle it is set out in the privacy policy.
Don't try to reach another household's data, break or overload the service, probe it for weaknesses without asking us first, scrape it, resell it, or use it to do something illegal. If you find a security problem, please tell us at info@myplann.com; we would much rather hear from you.
Photos. Photos you send MyPlann must show your household's supplies or their labels. Never send a photo of anything illegal, sexual, violent, hateful or otherwise offensive or questionable. If you do, we may close your account immediately and ban your household from MyPlann for life, without warning or refund, and where the law requires it we will report it to the authorities.
We watch the service and we intend it to be there when you need it, but we do not promise a particular level of uptime, and there will be maintenance. Do not rely on being able to reach MyPlann during an emergency: that is exactly when networks fail. Keep a printed or written copy of anything you would genuinely need.
You can ask us to close your account and delete your household at any time. Deletion means your household's database is destroyed, and once it has gone from our backup cycle it cannot be recovered.
We may suspend or close an account that breaches these terms or that is being used in a way that threatens the service or other households.
The Site and the Service are provided "as is", without warranties of any kind, express or implied. The numbers MyPlann produces are estimates based on what you enter and on general planning assumptions. They will not be right for every situation, and they are not a substitute for your own judgement or for advice from emergency management, medical or other professionals. You are responsible for your own preparedness decisions.
To the fullest extent permitted by law, MyPlann and its owner are not liable for any indirect, incidental, special or consequential damages arising from your use of the Site or the Service, including any decision made in reliance on an estimate it produced. Our total liability for any claim will not exceed the greater of the amount you paid us in the twelve months before the claim, or fifty US dollars. Nothing here limits liability that cannot lawfully be limited.
If we make a meaningful change we will update the effective date and email account holders. Continued use after a change means you accept the updated terms. We will not use a change to these terms to take away a lifetime grant already given.
These terms are governed by the laws of the State of New Jersey, United States, without regard to conflict of law principles.
Questions about these terms? Email info@myplann.com.